Professional House Cleaning for Vacation Rental Owners
If you want your vacation rental property cleaned and prepared for guests, you have to hire the right kind of cleaning professional. As the privately-owned hospitality industry grows, more and more local house cleaning services are choosing to specialize in vacation rentals. However, many prefer to steer clear of short-term rental cleaning because of the high expectations. Here are some things to look for when searching for a professional to clean your vacation rental property.
What to look for in a professional house cleaning service for short-term vacation rentals
First, ask prospective cleaning services for a checklist of items they promise to complete at each cleaning. It should be very detailed. Items that should be on this checklist include:
Unloading the dishwasher
Cleaning the refrigerator
Cleaning the toaster
Dusting bathroom vents
Replacing toilet paper rolls
Disinfecting high-touch areas
Cleaning the lint filter on the dryer
Dusting ceiling fans
Checking walls for damage
Checking that all electronics work properly
Checking furniture for damage
Checkout our 77-point cleaning checklist here...
You should also find out how many cleaning technicians will be at the apartment for each appointment and whether it will be the same team or different people every time. It is most beneficial to have the same team clean each time since you want to maintain a certain look and appeal. Also ask how long the cleaning service will take so you know when you can allow guests to check-in early if it is a same-day check-in. Typically, it is best to allow 4-5 hours for the cleaning team to complete the turnover checklist.
Also, ask whether you can book local cleaning services on holidays. Everyone needs a vacation, which is why you are offering your property for rent. So be sure to get a list of holidays your cleaning team will be taking off and make arrangements for the company to supply a different team or call around and make back-up plans with other companies.
How to hire house cleaning services for your vacation rental apartment, condo, or home
It might sound cliche, but check the cleaning company’s online reviews and customer testimonials. Ask them for contact information for a few of their clients and make some phone calls. Other vacation rental owners will be happy to tell you their experience. Finally, here is a list of nine questions to ask prospective cleaning companies before hiring them to clean your short-term vacation rental:
How long have you been cleaning vacation rental properties?
How do you report damage?
Do you manage inventory for toiletries and household consumables?
How do you clean bedding?
Do you have your own cleaning supplies?
What would you do if…(include scenarios about left-behind items, theft, abuse of property, etc.)
Do you offer staging services?
Do you stock items for the units you clean?
Do you work with out-of-town short-term rental owners?